Q: HOW DO I CHECK THE STATUS OF MY ORDER?
A: Upon placing your order, please allow up to 3-15 business days to have your order processed. Our fulfillment warehouses pack your ordered item(s) and ship the package(s) out as soon as possible.
Q: HOW LONG DOES SHIPPING TAKES?
A: For Manila please allow 3-5 days and province 5-10 days
Q: IS YOUR WEBSITE SECURE WITH MY PERSONAL INFORMATION?
A: Absolutely! We use SSL security to ensure all your personal information is encrypted. We do not store your information and it will be used one-time only upon purchasing your product.
Q: HOW DO I ORDER ON YOUR WEBSITE?
A: Simply find the product you'd want and click the 'Add To Cart' button. Fill in your shipping and billing information and we'll have your order shipped to you as soon as possible!
Q: DOES ONLINE TINDAHAN STORE PROVIDE A QUALITY GUARANTEE FOR ALL THE PRODUCTS BEING SOLD?
A: Absolutely! If you do not like the product or find damages to the product, contact us immediately! We do all we can to ensure your best shopping experience. You can simply contact us and we'll get it addressed!
Q: DO YOU OFFER A REFUND IF I DON'T LIKE THE PRODUCT?
A: Absolutely! We offer a full refund on your order if you don't like the product. You can return it to us in 14 days.
If you have any additional questions that have not been addressed in our FAQ.
Please contact us at firstname.lastname@example.org and we'll get back to you asap!